We offer with this package an eight hour turn around call out cover to site, all major system will have remote access already configured for fast access to core servers and workstations, in an event of a problem,
We aim to have tagged all core servers, email servers, printer servers, backup servers and any main workstation that must have this cover, if you’re an Apple Mac user where you have the system integrated to your domain we can still look after it.
Our service offerings are wide range of comprehensive services tailored to our individual clients, Cyberdell also offers an extensive range of services for the home and business alike. We cover business workstations – desktops, laptops Apple Mac’s and network servers.
Cyberdell offer support for hardware acquisition including software installations, we have a solution to enable antivirus rollout via server based repository; this allows for updating to be centrally managed for workstations / servers, thus saving network traffic and bandwidth utilisation while updating, we also offer feasibility studies for software and hardware replacements or additions to your network infrastructure.
We also include, objectively analyse, your existing infrastructure to see if there are any potential problems in your hardware and software configuration which is geared to save you time and money.
Preventative Maintenance
Regular system checks to your system disk space
Network performance
Checking on event logs
Software licensing
Disaster Recovery planning
PC checks on Hard Drive and system conditions
Spyware checks and removal
Antivirus checks for removal of demo software & software installations
Upgrades to larger disk, more memory
Checking of software updates and patching
Hardware issues not booting up along with hard disk problems, software crashes and blue screen errors
IT strategies consulting service
Email solution via SMTP / POP mail
Android / Iphone integration for email
File & Printer services
Antivirus systems with full automatic updates
SharePoint solutions
Apples Mac systems
Thin Client via Citrix for home workers to access desktop over the web
Telephone system planning and installation
VPN for your home or remote workers
